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M2M WORLD CONGRESS
 
 
 
Michael Mathews - CMO Amdocs
By Tzvika Friedman
CEO
Alvarion
 
 

Imagine accessing high-speed internet services, watching mobile TV, catching live sport, making video or voice calls, or getting financial updates in real time, whenever you want, wherever you are. This anytime, anywhere broadband vision is available today thanks to Mobile WiMAX. World trends indicate that the Mobile WiMAX market is growing at a healthy rate. According to Infonetics Research there will be approximately 76 million fixed and mobile WiMAX subscribers worldwide 2011...READ MORE

 

 

M2M WORLD CONGRESS
 
 
 
Michael Mathews - CMO Amdocs
By Michael Matthews
Ex-CMO
Amdocs
 
 

Anyone who has visited London has heard the familiar sound of a subway loudspeaker warning them to “mind the gap” between the train and platform. That same phrase could serve as a warning to today's service providers who need to “mind the gap” between their customer...READ MORE

 

 

In reality, this “gap” has existed for some time. BSS systems (typically including billing and CRM), have always been separate from OSS systems (such as service activation, provisioning, fault management, etc.), which included having separate business processes and people. For example, revenue-focused BSS was always run by the IT department, and cost-focused OSS was run by network operations. This traditional binary approach would have likely continued to be sufficient if not for the major transformation the telecommunications industry is undergoing, where service providers are becoming retailers of multimedia and entertainment services.

Now, this gap is posing a major problem for both service providers and their customers. The lack of integration across these functions can result in decreased time to market for new services, faults between ordering and activating services, and low customer satisfaction. Read More

 

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Mobile Magazine Africa Middle East | Wireless Africa News| Wireless News in Middle East UAE

Mobile Industry News in Africa | Mobile Industry News in Middle East UAE

Mobile Magazine Africa Middle East | Wireless Africa News| Wireless News in Middle East UAE

Mobile Industry News in Africa | Mobile Industry News in Middle East UAE

Mobile Magazine Africa Middle East | Wireless Africa News| Wireless News in Middle East UAE

Mobile Industry News in Africa | Mobile Industry News in Middle East UAE

 
 


M2M WORLD CONGRESS

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