and a rationalization of the number of similar systems. Currently, the management architecture in Telecom Italia in based on a Element Manager layer (with furniture handled directly by the equipment vendor), first OSSs layer (specialized for example in network management for activation, configuration upload, network data discovery and alarm handling), second OSSs layer (specialized for delivery, assurance, inventory, workforce, performance and service management processes), a unique synchronization bus to orchestrate each application and standardize the inter-working between the first and second OSSs layer and between OSS and BSS (specialized for billing, revenue assurance, customer relationship and customer portals).

The fixed and mobile convergence, the changes in IT technologies, the evolution of market needs, regulatory conditions and (internet) consumers, create new...Read More